1. Do you find DHL Import Easy tool beneficial for your organisation?

Yes

No

2. Are you getting pre-alerts on your registered email address?

Yes

No

3. Rate your experience on the uploading of clearance documents.

Very bad

Bad

Average

Good

Excellent

4. For shipment clearance communication, which mode is easier for you?

DHL Import Easy Tool

Email

5. Does this tool save your time?

Yes

No

6. Has this tool reduced the clearance TAT for your shipments?

Yes

No

7. Could you please quantify the reduction in TAT? Clearance time has reduced by:

Less than a day

A day

More than a day

8. Has this tool enabled error free shipment clearance?

Yes

No

9. Do you get complete visibility of your shipments through this tool?

Yes

No

10. Rate your experience while importing with DHL

- Before using the tool

Very bad

Bad

Average

Good

Excellent

- After using the tool

Very bad

Bad

Average

Good

Excellent

11. Is this tool easy to use?

Yes

No

12. How is the overall speed of the tool?

Very bad

Bad

Average

Good

Excellent

13. How would you rate your overall experience with this tool?

Very bad

Bad

Average

Good

Excellent

14. Any other feedback?

Submit